Can’t meet up with anyone to resolve your issue?
Is your professor or manager not providing you with enough information to succeed?
Fret not Hornets! Where there's a will, there's always a way! We're going to help you find the solutions and online platforms, where you can find all the answers to your important questions.
Schoolwork:
- Many courses have discussion boards on Canvas! This is available for you to ask and answer course related material. If you don’t understand something, ask for help.
- Schedule a Zoom meeting with your classmates! Zoom is probably your best option, because you can share your screen and showcase what you are trying to figure out. Zoom also has the functionality for remote control access. This allows the person who is trying to help, control your machine until the issue is resolved.
- If you're still having trouble understanding the material, don’t forget that you can email / virtually meet with your professor on Zoom, to clarify your questions and get a better understanding on the material. Professors are here to help you succeed!
- You can always check the ESU Learn Anywhere site for campus resources or reach out to us and we'll help direct you to the person who can answer your question.
Job tasks:
- The best option when it comes to finding a solution to your work related question, is to communicate with your team on the established communication channels. Is that email? Teams? SharePoint? Perhaps now is the ideal time to establish that channel!
- Schedule a meeting with a manager or coworker(s). This will give you an opportunity to ask all your questions and get the answers. Make a list of questions before the meeting so you don't miss anything.
- If no one is available--that's not a problem! You have the greatest invention known to us, GOOGLE. Ask Google any question you have, and you are most likely to get an answer. Use it with caution!
It's important to realize that these are unprecedented times for all of us! So, don’t be scared to ask for help!
Anton Levanovich
