Wednesday, September 20, 2017

myIT Tip of the Week

Using One Drive to store files

OneDrive is a good place to store your files – it gives you access to them from any location where you have an internet connection.  In addition to that, it keeps a local copy of each file on your computer so that you can get to your files even if you don’t have an internet connection.  If you make changes, it will sync the files as soon as it connects again.  This is great, but what if you have files you don’t need to access very often and they’re using up space on your computer?

You can select which files you want to sync by going into File Explorer, right-clicking on your OneDrive folder, and clicking on Choose OneDrive Folders to Sync. 

On the screen that comes up, you can remove check marks from any folder you don’t need on that particular computer, then click OK.  If you do need to access them, you can go to the website at and log in there to see all of your files.  This lets you manage the storage on you computer and still use OneDrive to keep all of your files safe and sound.


Friday, September 15, 2017

The Future of iPhone

What does the future hold for us?

On September 12, 2017 the SCS team virtually attended the highly anticipated Apple Special Event.

Apple is revamping their in-store experience, giving it a more 'Town Square' feel. These new community gathering spots, are meant to bring the best of Apple together, where everyone is welcome.

As for the unveiling of their products, Apple announced the following:

  • The new software update, Watch OS 4 plans on bringing additional features and advancements to existing apps
  • The Apple Watch 3 (now with cellular), you can still use the watch, with/without your iPhone. It has a new processor that is up to 70% faster, in the same form factor as the Apple Watch 2.
  • There weren't big changes to the Apple TV, besides the much requested 4K HDR. The Apple TV 4K has a new A10X Fusion processor, which makes handling 4K HDR effortless.
  • iPhone 8 / 8+ is almost identical to the iPhone 7. The only changes being an all glass back, new speaker system, faster A11 Bionic processor. Slightly updated 12MP camera system, calibrated for Augmented Reality. They have finally managed to keep up with the competition and introduced Qi Wireless Charging.
  • Just when you think that's all. Tim Cook comes out with the famous phrase,
    "And One More Thing." He then unveiled the new iPhone X. This one has a 5.8" bezel-less screen, and no home button Also, say goodbye to TouchID (feels like they like to take things away from us, RIP headphone jack). There is a new way to unlock your phone with FaceID. It also has a faster A11 bionic processor, slightly updated camera, now with Optical Image Stabilizer for both cameras. It has been an entire decade of Apple revolutionizing the tech industry. The iPhone X (TEN) is packed with features, but it's not as revolutionary as I would have hoped, given Apple's track record.

Wednesday, September 13, 2017

Equifax Breach - What You Need to Know

Equifax—one of the three major consumer credit reporting agencies in the United States—has reported a major security breach that may have exposed the personal information of up to 143 million people. Compromised information may include names, social security numbers, birth dates, addresses, and some driver’s license numbers, as well as about 209,000 credit card numbers and about 182,000 dispute documents that may include personally identifiable information.

Like all major incidents, be prepared for the details to change over the coming days as new information is learned and shared. The office of IT Security would like to share the following information and tips on how you can protect yourselves:

1.       Equifax Website: Equifax has created a website ( where you can learn more about the incident. From this website, you can check to see if they believe your data was compromised (click the Potential Impact button at the bottom of their webpage). You can perform this check for all members of your family, including your children. While they may not be old enough to have a credit card or bank account, they have a clean credit history that is also a target for identity theft. Continue to recheck their site over the coming weeks to make sure the information has not changed. Their investigation is ongoing and may discover later that additional information was compromised. 

2.       Credit Monitoring: You can sign up for Equifax’s Trusted ID credit monitoring service, free of charge. You will have the opportunity to sign up for this when you check to see if your information was compromised. Read through all information carefully if you enroll. Make sure you are comfortable with signing up for their free service. Credit Monitoring does NOT protect you against credit card fraud. This is a common misconception. Credit monitoring service will notify you when/if they identify someone attempting to commit Identity Fraud in your name, such as registering for a new credit card or bank loan. Some services also help you recover from Identity Theft. For more information on credit monitoring, including potential limitations, click here

3.       Security Freeze: Though few people are aware of it, a security freeze is one of the most effective actions that an individual can take to prevent identity theft, but it does have a number of drawbacks. A security freeze will lock your credit scores so no one can access them. This means that while your credit score is frozen, no bank or financial organization (such as credit card companies) can check what your credit score is, which also means no one will give you (or a criminal pretending to be you) a loan, credit card, etc. A challenge to this approach is that an individual must manually setup a security freeze with each of the credit bureaus. In addition, if you want to get a new loan or credit card, you then have to manually unlock your credit service. For more information on security freezes, click here

4.       Monitor Financial Accounts: Watch your bank and credit card accounts carefully. Many of them have a service where they notify you (via text or email) if a back withdraw or credit card charge is over a certain limit, or can send you daily reports of your activity. We highly recommend you enable at least one of these. 

5.       Social Engineering Attacks: In the coming days/weeks, cyber attackers will take advantage of this incident and launch millions of phishing emails, phone calls, or text messages trying to fool people. Be vigilant and participate in ESU’s security awareness programs to learn more about how to defend against these, and other, cyberattacks.

If you have any further questions or concerns, you can email the or call the Help Desk at (620) 341-5555.

myIT Tip of the Week

Using the OneDrive Mobile App to Scan

The OneDrive app makes scanning a paper document, whiteboard or business card a breeze from the convenience of your mobile device's camera. The app takes a picture then creates a clean digital copy. 

Here's how it works:

1. Open the OneDrive app, under ‘Files’ click on the + and choose scan.

2. From the slider at the bottom choose: business card, document, or whiteboard.

3. Your camera will start to frame the image. Click on the shutter (circle) to snap a picture.

4. You will then see a preview of the file. From this screen you can name the file, crop, or rotate it. Then save the file to OneDrive by clicking upload.

If you like this feature be sure to check out another app from Microsoft called Office Lens.

Wednesday, September 6, 2017

myIT Tip of the Week

 Welcome to the IT Tip of the Week! 

We are beginning a regular posting to the blog with IT Tips.  The tips, submitted by Help Desk staff will be informative, and hopefully a bit of fun, too.  We’ll touch on various topics of interest from technology at ESU, to tips for using Microsoft Office or Windows, to technology training opportunities.  

In fact, in September, we are having sessions on using Windows 10.  For example, using Windows 10, if you have multiple windows open, you can minimize all but the current, active one with one step.  Just grab the title bar (with your mouse) of the window you want to remain open and move it back and forth quickly (shake it).  All other windows will minimize, leaving only the window you are shaking open.  If you want to open it again, just shake again.

For more insight into Windows 10, check out our training calendar here.   Also, from the training page, you can go to the link to add your own suggestions for training or class ideas.

Tuesday, September 5, 2017

Announcing National Cyber Security Awareness Month

The IT Security team is proud to announce that for the second year in a row, ESU is a National Cyber Security Awareness Month Champion!

Please join us in our celebration of National Cyber Security Awareness Month at the following events:

Featured Event:
Steve Riat "Exponential Change"
October 18, 2017
7 p.m.
Preston Room

Video/Poster Contest "Information Security"
October 1-20, 2017

Movie Night 
October 4, 2017 
free pizza!!

Donuts & Coffee with the ISO
details to come!

Please visit our website for details on upcoming events. If you would like to promote National Cyber Security Awareness Month in your office, please contact Franzi at for information and resources.

Celebrated in October, National Cyber Security Awareness Month (NCSAM) is a shared initiative led by the National Cyber Security Alliance and the U.S. Department of Homeland Security. Under the motto "Staying safe and secure online is our shared responsibility," the initiative's mission is to provide people with resources to stay more secure online. As a champion this year, ESU has committed to promote this mission and make resources available during the month of October.
To learn more about National Cyber Security Awareness Month, please follow this link:

Friday, August 25, 2017

Hornet TV - The Digital Pulse of the University

Hornet TV Eclipse PhotoHornet TV, ESU’s visual communications platform, continues to deliver immersive and interactive content across the web, mobile devices and digital signage.  Most recently, custom mobile digital signs were developed with interactive maps to assist campus visitors with parking and shuttle service during residence hall move-in. 

A few days later, Hornet TV was used to broadcast the solar eclipse to all platforms, including feeds from NASA.

The latest update to Hornet TV debuted this week with a refreshed and streamlined new interface for digital signs and the introduction of a “beta” livestream which showcases ESU promotional content, videos, web series and more.  Moving beyond digital signage, the new Hornet TV is expanding to become a fully integrated platform that visually represents the digital pulse of the university.  Over the next year, IT plans to work with current channel owners and others content creators, including students, to develop new types of content and truly showcase the digital experience at ESU.

Move-in Day Signage

The public preview is available by going to  Students and employees can find more information about Hornet TV by going to the HORNET 365 portal at