Welcome back! We hope
the spring semester is off to a good start for you. Here in IT, we were very busy during the
Winter Break working on labs and classrooms, and various other maintenance
projects.
One thing we are excited about is our new Chat feature. When you visit our home page, emporia.edu/it,
you will see a pop up chat window in the lower right corner of your screen. Whenever the Help Desk staff is online, you
will be able to chat with them about any IT questions or issues you may be
having.
The pop up looks like this:
If the Chat window indicates we are offline, you may submit a
message, and we will respond as soon as we are back online.
In addition to calling or emailing us, we are pleased to be
able to offer this new, alternative to contacting the Help Desk. Give it a try, and let us know what you think!
