Do
you ever wonder where your document is?
Whose workflow queue is it in?
There are a couple of different ways to find out.
1. When you document retrieve
it, the "hitlist" generally lists a status that tells where the
document is
2. If you right click on a
document in the queue, then click Workflow, Workflow Queues
You will see a window like this:
This is most helpful when the
document status is "Wait Dept" and you don't know who it's waiting
for. If it's not in a workflow queue you
have access to, you may see "restricted". In this case use option 1 or 3.
3. From the document in
question, right click History, click the 2nd tab Workflow Queues.
Starting at the bottom you can see
who created the form working your way up, you can see all of the workflow
queues this document has been in, how long it was in each queue, and if there
is no Exit User at the top, it is still in that queue.
For
more extensive OnBase documentation, please follow this link.
