Tuesday, February 7, 2017

IT Behind the Scenes: New System Dashboard Coming

ESU has approximately 200 different IT systems and monitoring them on a day-to-day basis can be a challenge.  This past year, we have been looking for a new tool to automate and proactively alert us in the event of a system outage or circumstances that could lead to an outage.  We have found that  in an open source solution called Icinga.  This new system will monitor core systems on campus (Banner, Active Directory) as well as those in the cloud (Office 365, Canvas, etc.).  In the future, we will also provide a public dashboard showing the status of services, which will allow users to see if a system is having any problems 24x7.  A unique feature of Icinga is that it is open source, meaning we don't have to pay a software company to use it and that we can modify how we use it to best suit our needs.  Stay tuned to the blog for more glimpses "behind the scenes" of IT and how they may benefit you!